Jonathan Santimaw is a dedicated professional currently serving as the Director of Field Support Services at Friendly Group, where they focus on empowering local teams to deliver exceptional customer experiences. With a background that includes roles such as Dispatch Manager at Horizon Services, LLC., and Assistant General Manager at Service Experts Heating & Air Conditioning, they have consistently prioritized client satisfaction through effective communication and best practices. Jonathan also holds an Associate's degree in Business Administration and Management from Salem Community College and has a commitment to continuous self-improvement and ethical business practices.
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