A Friendly's Ice Cream Shop was opened in Springfield, Massachusetts in 1935 by two young brothers, Prestley and Curtis Blake, with money they borrowed from their parents.  

It didn't take long for Friendly's reputation to grow and the number of shops quickly increased.  The brothers built a small plant to make and distribute their famous ice cream and toppings.  They also introduced classic American foods like Friendly's Big Beef burgers, SuperMelt Sandwiches and the world-famous Fribble milk shake.  

Friendly's reputation is based on quality food and friendly service.  We get fresh milk delivered to our ice cream plant daily from local dairy farms to ensure that every scoop is as fresh as homemade.  Made with cocoa, sugar and fresh milk, Friendly's hot fudge recipe has been the same for generations.  

For over 75 years, Friendly's has been your neighborhood place to gather with family and friends, tell stories and even joke about the best way to eat an ice cream sundae.  We encourage you to "come as you are" bring your children and, as the Blake brothers used to say, "Keep acquainted!"  Enjoy our timeless foods today and create more memories that will last a lifetime.

Frozen Food Supplier Of The Year, Bozzuto's, Inc., 2014 
Chain Restaurant Consumers' Choice Award - "Kid Friendly", Technomic, 2014

Food & Beverage

Restaurants

Friendly's Ice Cream, LLC

Friendly's Ice Cream, LLC's headquarters in United States

Sherif Mityas

Rachael Palmer

Eric Zeager

Melissa Brannen

Katya Krawec

Todd Schwendenmann

The Operations and Management Team at Friendly's Ice Cream, LLC is responsible for overseeing the day-to-day operations of the ice cream shops and ensuring the smooth delivery of quality food and friendly service. This team spearheads strategic planning, manages staff, coordinates with suppliers, and ensures the adherence to company standards, consistently upholding Friendly's reputation of being a welcoming neighborhood gathering spot with fresh, high-quality ice cream and classic American foods.

Operations and Management Team

The Leadership Team at Friendly's Ice Cream, LLC is responsible for setting the strategic direction of the company, ensuring financial health, and overseeing operations to maintain the brand's commitment to quality food and friendly service. Comprising the EVP CFO & Treasurer, the Executive Vice President & Chief Marketing Officer, and the CEO, the team drives growth initiatives, manages key stakeholder relationships, and champions the company’s legacy of excellence.

Friendly's Ice Cream, LLC

Org chart

Teams

Operations and Management Team

Leadership Team

Offices

Friendly's Ice Cream, LLC

Org chart

Teams

Operations and Management Team

Leadership Team

Offices

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