Anna Hedvall

Anna Hedvall is a Project Manager at Front AI since February 2021, where responsibilities include supporting customers in automating their customer service through Conversational AI solutions. Previous roles include AI Trainer, optimizing service bots across multiple languages to enhance user experience, and Department Assistant at Hanken School of Economics, providing organizational support and creating a resource tracking system. Additional experience includes serving as President of SHH Academic Business Consulting, managing projects, and assisting in business development. Educational qualifications include a Master of Science in Economics and Business Administration from Hanken School of Economics and ongoing studies for a Bachelor of Culture and Arts in Experience and Service Design at LAB University of Applied Sciences.