Cat B.

Senior Customer Service Representative at Front

Cat B. is an experienced professional with a diverse background in technical support, customer service, and web development. Currently serving as a CSR at Front since January 2022, Cat previously held roles as Technical Support Lead at Marketplacer and Senior Technical Support Engineer at Contentful, where expertise in best-practice solutions for digital projects was demonstrated. Early career experience includes positions at PocketSmith, Teads.tv, Voxtok Technologies, and Deloitte, where skills in customer care, technical solutions, and learning solutions consultancy were honed. Educational qualifications include a Bachelor of Business in Information Systems from RMIT University and completion of the Ironhack Web Development Bootcamp.

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