Denmark's public sector is world leader in implementation of IT solutions.

In 2012, the team behind FrontDesk were appointed to develop a modern and reliable queue and appointment software in close cooperation with the authorities. A system, tailored for citizens' service centres and job centres, that should improve service levels significantly by eliminating queuing and waiting times for the citizens, freeing up staff resources and reducing stress in the citizens service.

Today, FrontDesk is Denmark’s leading queue and appointment management system for the public sector and is an essential part of the Danish public digitization success. 

FrontDesk is independent of whether other processes in the administration are digital or manual, and it can be implemented and fully operational in only 1 day. It is very intuitive and requires minimal training, even for employees with low IT skills. 

FrontDesk is a 100% cloud-based software, so there are no special requirements to purchase major hardware and software packages. All you need is an internet connection. 

FrontDesk is available in many languages and has been selected by the Danish Trade Council as a recommendable public digitization product, and in 2018 it was launched in North America.

Today the company has offices in Toronto, New York City, Tokyo, Hamburg and Copenhagen.

Visit frontdesksuite.com/en for more information on the latest product features and inspiring customer cases.

FrontDesk: Next level citizens service!

FrontDesk

Tim Beckmann

This department specializes in providing expert advice and solutions for system-related challenges.

Systems Consulting

This department focuses on the development and implementation of electronic government services and solutions.

FrontDesk

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Systems Consulting

eGovernment Solutions

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