Suzanne Shepherd

Suzanne Shepherd is an experienced professional in program management and marketing strategy, currently serving as the Enterprise Program Manager at Frontdoor, Inc. since September 2023. Prior to this role, Suzanne spent nearly 15 years at H&R Block, where responsibilities included developing marketing strategies, leading the transition to Agile Marketing, and managing enterprise-wide projects with significant IT and operational impacts. Key roles at H&R Block encompassed Senior Marketing Strategist, Senior Marketing Manager - Creative, Program Delivery Manager, and Program Manager for Franchise Practice Management, where Suzanne oversaw franchise requests and provided real estate recommendations. Suzanne holds a Master's degree in Communication and Leadership from Park University and a Bachelor's degree in Communication from Missouri State University.