Allison P.

Allison P. is an accomplished professional with extensive experience in customer success, team leadership, and client management across various industries. Currently serving as the Call Center Supervisor of Retention at Frontier Internet, Allison focuses on enhancing customer experiences and achieving performance targets. Prior roles at Yelp included Senior Engagement Success Manager and various positions within the Customer Success and Engagement teams, where Allison excelled in driving SaaS product adoption, reducing churn, and achieving significant revenue retention. Additionally, Allison's management experience at National Amusements and sales expertise at Verizon further showcase strong leadership and analytical skills, while the background in the U.S. Army as an Operating Room Specialist demonstrates a commitment to operational excellence and teamwork. Allison holds a Bachelor of Arts in Psychology with additional studies in Business and Computer Science from Southern Connecticut State University.