James Dodd

James Dodd is an experienced professional in customer success and strategic marketing, currently serving as the Sr. Manager of Multifamily Customer Experience at Frontier Communications since April 2016. Previously, at Verizon from April 2009 to April 2016, Dodd held the position of Sales Operations & Enablement/Marketing Manager, where the strategic plan developed supported a national salesforce and aimed to enhance sales in the SaaS and telecommunications sectors. Earlier roles include serving as the Strategic Marketing Director at Dutcher, where Dodd consulted for major clients and designed successful marketing campaigns, and as the Regional Marketing Manager at Sega GameWorks, where Dodd executed a grand opening public relations strategy that garnered significant media attention. Dodd holds an MBA from Northcentral University and a Bachelor's degree in Public Relations, Advertising, and Applied Communication from Florida Southern College, along with a certification as an eMarketing Professional.