Joel Jackson serves as a Senior Technical Analyst at Frontier Communications since June 2021, following a previous role as a Data Analyst within the same company from November 2016 to September 2019. Joel has extensive experience in software development, test automation, and systems engineering, with notable positions at Microsoft Corporation, where responsibilities included developing test automation for System Center Operations Manager. Joel's expertise spans complex software design for distributed systems, UI and API automation testing, and team leadership in quality assurance for both domestic and international projects. Educational credentials include a C/C++ Developer Certificate from Edmonds Community College and coursework in Computer Science and Software Development at Edmonds College.
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