Frontier Communications
Lynette Rock is a seasoned professional in Learning and Development with extensive experience across multiple organizations. Currently serving as Senior Director of Learning and Development at Frontier Communications, Lynette previously led the Learning and Development initiatives at Paymerang from March 2019 to January 2024, successfully establishing programs for onboarding, continuing education, and leadership training for a fintech company. Prior to that, Lynette was a Senior Learning Manager at Capital One, where leadership involved enhancing training effectiveness for over 15,000 contact center agents and overseeing innovative learning content development. Lynette's career also includes significant roles at Capital One focused on process management and training, as well as a foundational stint as Ballet Mistress at Dance Workshop. Educational credentials encompass a Bachelor of Fine Arts in Ballet and Modern Dance from Texas Christian University, along with participation in the American Dance Festival at Duke University.
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Frontier Communications
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Frontier Communications is on a mission to keep people connected to what matters most to them. Established in 1935, Frontier has grown to provide service in 25 states. They offer Internet, phone, television services, and a broad range of complex communications services to all types of residential and business customers: Single home, Multi-Dwelling Units and small to enterprise-level businesses. Robust 100% fiber-optic and extensive copper internet networks, advanced voice services and our Frontier Secure® suite of digital protection services.