Michael O'Keefe is the Vice President of External Affairs for Frontier Communications in Indiana, Michigan, and Ohio, where they serve as the face of the company for the Fiber to the Home initiative. With extensive experience in telecommunications, Michael held several leadership positions, including Vice President of Operations in Frontier's Central Region, where they led a team to improve customer service scores significantly. Michael's career also includes key roles at Verizon and GTE, showcasing their expertise in operations management and customer experience. They earned an MBA from Indiana Wesleyan University and a Bachelor’s degree from Purdue University, both while achieving academic honors.
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