Ben Roberts

Ben Roberts is an experienced professional currently serving as the National Customer Support Centre Manager at Frontier Software since October 2023. Previously, Ben held various roles at Serco, including Operations Manager and Senior Team Leader, where responsibilities encompassed managing contact center functions, overseeing performance, and driving customer engagement. Ben's career began at Foxtel Group, where roles ranged from Customer Service Representative to National Sales & Performance Coach, focusing on sales performance and customer retention. Additional experience includes serving as an Administrative Officer at Ballarat Health Services. Ben holds a graduate degree in Radio, Television, and Digital Communication from the Australian Film Television and Radio School.