Michael Down is an experienced technical writer with a diverse background in the documentation of complex systems and manuals. Currently serving as a Senior Technical Writer at Frontier Software since September 2016, Michael has also held significant roles at Siemens Rail Automation and Invensys, focusing on workshop manuals and railway signaling documentation. Prior experience includes consulting for the RAAF on S1000D compliant systems, documenting processes for Australia Post, and contributing to the development of user guides for retail systems at Unisys. Michael's early career involved support and training in newspaper publishing systems and facilities management at Telstra. Michael holds a Post Graduate Diploma and a Bachelor's degree in Behavioural Science from La Trobe University.
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