RS

Robert Smith

Customer Success Team Lead at Frontify

Robert Smith has a diverse work experience in various customer service and management roles. Robert started their career at Dublin Airport Authority (DAA) as a landscaper, where they worked on landscaping projects and civil engineering tasks. Robert then worked at Quantum Surveys as an opinion poll surveyor, managing a team and conducting telephone surveys for opinion polls. Robert also worked at Hertz as a Customer Sales & Service Mentor, where they trained and coached employees and reported business performance. Later, they joined Booking.com as a Customer Service Team Lead. Robert then worked at TrekkSoft as the Head of Customer Success Management, leading a team and managing customer success for the travel industry. Currently, they are at Frontify as a Customer Success Team Lead.

Robert Smith attended St Mary's Diocesan School from 2001 to 2007, where they obtained their Junior & Leaving Certificate. Robert then went on to attend Dundalk Institute of Technology from 2007 to 2013, where they earned a Bachelor's Degree in Building Construction.

Links

Previous companies

TrekkSoft logo
Booking.com logo
Hertz logo

Timeline

  • Customer Success Team Lead

    March, 2020 - present

  • Customer Success Manager

    July, 2018