Eric Rodriguez is a customer success professional with extensive experience in leading product support operations and teams in human capital and workforce management software organizations. The individual served as the Director of Customer Success at Ultimate Software, where they achieved significant operational improvements and increased team capacity. Currently, Eric holds the position of Director of Client Support at Frontline Education. A graduate of the University of Florida with a Bachelor of Science in Computer and Information Sciences, they have consistently demonstrated a passion for operational excellence and customer experience advocacy throughout their career.
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