Frontline Group specializes in the frontline call center, frontline services and ternio.

Consulting

IT Services

Telecommunications

Frontline Group

Frontline Group's headquarters in Eastsound, WA, United States

This department oversees the delivery and management of services to ensure client satisfaction and operational efficiency.

Managed Services

The Operations Management team at Frontline Group oversees the efficient execution of frontline call center and service operations. This team focuses on optimizing workflows, enhancing service delivery, and implementing strategic initiatives to improve overall performance and client satisfaction. By leveraging data-driven insights, they ensure that operational goals align with the company’s mission to provide exceptional frontline services.

Operations Management

The Leadership Team at Frontline Group is responsible for setting the strategic direction of the company, overseeing operations, and driving marketing and sales initiatives. Comprising the Founder & CEO, President of Marketing & Sales, and President of Frontline Group Operations, the team fosters innovation and ensures the delivery of exceptional frontline services, maintaining a focus on growth and customer satisfaction.

Leadership Team

This department is responsible for managing customer accounts and driving sales growth.

Sales Department

This department focuses on assisting customers with inquiries, resolving issues, and enhancing overall satisfaction through effective communication.

Customer Support

This department manages financial planning, accounting, and financial reporting activities.

Finance Department

This department handles employee relations, benefits administration, and the development of HR policies.

People (2)

Jobs (0)

Other teams

Operations Management

Leadership Team

Sales Department

Customer Support

Finance Department

Human Resources