Frontpoint makes your home safer and smarter with customized home security and automation solutions that fit your lifestyle. Frontpoint’s mission is to make families feel safe, more connected, and to inspire the world that great service still exists. 

Consumer Services

Frontpoint

Frontpoint's headquarters in Vienna, VA, United States

The Customer Support Team at Frontpoint is dedicated to ensuring customer satisfaction by providing top-tier service and assistance for all home security and automation solutions. This team addresses customer inquiries, resolves technical issues, and offers guidance on product usage to ensure customers feel safe and connected. With a focus on quality and the customer experience, they work collaboratively to uphold Frontpoint's mission of delivering exceptional service.

Customer Support Team

The Sales Team at Frontpoint is responsible for driving revenue growth by identifying, engaging, and converting potential customers into satisfied clients. They educate prospects on the benefits of Frontpoint's customized home security and automation solutions, provide tailored product recommendations, and ensure a seamless sales process from initial contact through to post-sale support. Their goal is to build strong, lasting relationships with customers while upholding Frontpoint's mission of delivering exceptional service and enhancing home safety.

Sales Team

The Accounting and Finance team at Frontpoint manages financial operations, including budgeting, financial reporting, accounts receivable, payroll processing, and internal audits. They ensure compliance with financial regulations, provide insightful financial analysis, and support strategic decision-making to maintain the company’s financial health and operational efficiency.

Accounting and Finance

The Information Technology and Software Development team at Frontpoint is responsible for designing, developing, and maintaining the technological infrastructure and software solutions that support the company's home security and automation products. This team ensures seamless integration of hardware and software, provides technical support, and implements quality assurance to enhance the user experience and maintain high service standards.

Information Technology and Software Development

The Leadership Team at Frontpoint is responsible for driving the company's vision and strategy, ensuring alignment with its mission to enhance home safety and connectedness. This team, comprised of the CEO, co-founder, and key executives in finance, operations, and technology, collaborates to foster innovation, guide organizational growth, and uphold a commitment to exceptional service that resonates with customers.

Leadership Team

The Compliance Team at Frontpoint ensures that the company’s home security and automation solutions adhere to legal and regulatory standards. They oversee risk management, develop compliance policies, and conduct audits to maintain ethical and lawful business practices. This team works closely with various departments to mitigate risks and keep the company aligned with industry regulations.

Compliance Team

The Customer Experience Team at Frontpoint ensures a seamless and positive journey for every customer. The Customer Onboarding Manager focuses on welcoming and guiding new customers. The Director Of Customer Experience oversees strategy and implementation to enhance overall satisfaction. The Customer Service Support Manager addresses and resolves any customer issues, ensuring exceptional support and service.

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Sales Team

Accounting and Finance

Information Technology and Software Development