FrontStream
Sheri Madrid is a Customer Success Manager at FrontStream, where responsibilities include providing technical support and ensuring exceptional customer service across all products. Prior to this role, Sheri spent nearly 18 years at Princess Cruises, where roles included Brand Loyalty and Sales Specialist, CRM Program Administrator, Systems Support Specialist, and Training Instructor. Key contributions included training and supporting shipboard Sales Consultants, maintaining loyalty program integrity, enhancing user experience for reservation systems, and developing training materials. Sheri holds a Bachelor of Arts degree in Liberal Arts and Sciences from California State University, Northridge.
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FrontStream
FrontStream is revolutionizing philanthropy through the use of integrated data that connects causes and organizations with their donors and supporters. The FrontStream Philanthropy Platform is an integrated ecosystem of software and services that unifies fundraising, data analysis, event management, employee giving, volunteering and corporatesocial responsibility (CSR) initiatives. They provide an unparalleled set of tools and data that enables nonprofits and corporations to better understand and enhance the impact of their collective philanthropic efforts.