Jenny Eldred is an experienced Business Change Manager at the Financial Services Compensation Scheme since February 2020, where responsibilities include managing critical change initiatives and fostering communication across business units. Previous roles encompass leadership positions in the insurance sector at RSA, including Interim Operations Manager and Team Leader for Co-Insurance Claims, where achievements include repatriating functions and improving claims processes. Additionally, Jenny Eldred has a background in customer service management at E.ON UK, guiding teams in debt collection. Educational qualifications include A Levels in English Literature, Psychology, and Philosophy from Palmers College Grays.