Financial Services Compensation Scheme
Michael Truman currently serves as a Business Change Manager at the Financial Services Compensation Scheme, where experience also includes roles as Technical Claims Manager and Complaints Manager since October 2017. Previously, Michael held the position of Senior Operations Manager at Sitel from December 2014 to September 2017. Prior experience includes Customer Services Manager at the Lawn Tennis Association (May 2013 - October 2014), Contact Centre Manager at HGS UK (September 2008 - May 2013), and Account Manager at Arvato Services (May 2007 - August 2008).
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Financial Services Compensation Scheme
Our mission is to provide a trusted compensation service for customers, which raises public confidence in the financial services industry.