Our mission is to provide a trusted compensation service for customers, which raises public confidence in the financial services industry.



Finance

Financial Services Compensation Scheme

Financial Services Compensation Scheme's headquarters in London, United Kingdom

This department focuses on assisting customers through various communication channels, addressing their inquiries and resolving issues.

Customer Support

This department focuses on managing and processing pension claims and transfers for clients.

Pension Management

The Data and IT Management team at the Financial Services Compensation Scheme is responsible for ensuring the integrity, security, and efficient operation of all IT systems and data processes. They manage IT operations, develop and support applications, assure data quality, and oversee enterprise content management to support the mission of delivering a trusted compensation service.

Data and IT Management

This department oversees the organization’s operational processes and ensures effective planning and management of resources.

Operations Department

This department handles the oversight and processing of technical claims to ensure efficient resolution and customer satisfaction.

Claims Management

This department focuses on managing financial resources and procurement strategies to support the organization's operations.

Finance and Procurement

The Finance Team at the Financial Services Compensation Scheme ensures the organization’s financial health and integrity. They manage budgeting, financial reporting, and payments, and provide strategic financial insights to support the company’s mission of instilling public confidence in the financial services industry.

People (2)

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Other teams

Pension Management

Data and IT Management

Operations Department

Claims Management

Finance and Procurement

Finance Team