Mandy Hicks, MBA, currently serves as the Manager of IT Adoption and Training at FTI Consulting, a position held since August 2022. Prior roles include Senior Training Specialist and Training Specialist at REI Systems from May 2020 to August 2022, IT Trainer at DMI from October 2019 to May 2020, and IT Technical Trainer at VCU School of Dentistry from October 2017 to October 2019. Additional experience encompasses a role as Senior Medical & Surgical Coordinator at VCU DentalCare - Oral Surgery, transitioning from billing to IT, and serving as a Billing and Claims Specialist for over a decade at Drs. Niamtu, Alexander, Keeney, Harris, Metzger & Dymon PC. Mandy Hicks holds an MBA in Business Project Management and a BBA in Information Technology Project Management from American Military University, as well as an Associate of Science in Information Technology from J Sargeant Reynolds Community College.
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