Darcris Laureano

Darcris Laureano is a skilled IT professional currently serving as a Service Desk Analyst at Forward Thinking Technology Solutions since May 2023. Prior experience includes working as a Service Desk Agent at Trinity Health from December 2022 to March 2023, and as a Support Engineer at Tek Experts from January 2022 to June 2022. Additionally, Darcris gained valuable experience as an intern at Wells Fargo from August 2021 to January 2022. This diverse background in technical support and service desk roles demonstrates strong problem-solving abilities and a commitment to customer service in the technology sector.