Andre Almeida has extensive experience in IT and business operations, currently serving as a Business Operations Manager at Fujitsu since August 2008. In this role, Andre has held various positions, including Solutions Architect and Process Controller, focusing on the design and presentation of Service Desk solutions while managing risks and resource requirements. Andre's expertise includes providing pre-sales support, improving cost models, and collaborating with transition teams. Prior experience encompasses technical support roles at TMN, Netcabo, and SAPO ADSL, providing first-line customer assistance in both residential and business sectors. Andre's educational background includes training from Fujitsu Technology Solutions and degrees from FLAG and Faculdade de Ciências Humanas e Tecnológicas - Lusófona.
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