Carl Godbold

Carl Godbold is the Head of Presales for ServiceNow at Fujitsu, where they leverage their extensive expertise in ServiceNow administration and ITIL methodologies. Previously, Carl held various roles including ServiceNow Solution Consultant at Fujitsu ServiceNow Practice and Service Desk Manager positions at Virgin Money and Circle Anglia, where they reorganized service desk operations and improved customer response rates. Carl's early career included production work at Troma Entertainment and a Chief Projectionist role at Odeon, complementing their strong background in people management and service innovation. They have attained multiple ITIL certifications, including ITIL V3 Foundation and ITIL Intermediate qualifications. Carl completed their education at Hellesdon/Taverham Sixth Form Centre, where they studied English, History, and Sociology.