Caroline Carr is a Senior Service Delivery and Client Experience leader with over 20 years of experience in the field. Currently serving as a Senior SDM for the SSCL Portfolio at Fujitsu, Caroline specializes in managing service delivery and client relationships. Past roles include Service Delivery Manager for notable accounts such as Whitbread and Wilko's, as well as managing complex incident and complaints processes. Caroline holds a strong background in overseeing service improvements and is known for her ability to manage customer expectations effectively.
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