Daniel Snook is a seasoned IT professional with 26 years of experience in the IT service environment, including 13 years in service management. Currently a Service Delivery Manager at Fujitsu, Daniel has a proven track record of client retention, relationship building, and process improvement. Previously, they have held notable positions at companies such as Alternative Networks plc, SCC, and Ultima Business Solutions, where they focused on enhancing service delivery and achieving key performance indicators. Daniel has consistently demonstrated strong leadership and development skills, contributing to improved customer satisfaction and operational efficiency.
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