Ian White is currently the Global Head of Customer Advisory and Support (CASE) & Managed Services at Fujitsu, focusing on maximizing customer value from ServiceNow investments. With extensive experience spanning multiple sectors—including fintech, healthcare, and entertainment—Ian has held various roles that emphasize digital transformation, customer success, and process improvements. Previously, Ian served as the Head of Customer Success at ValueFlow Australia and has a strong background in technical support and solutions delivery at companies such as Canon Australia. Ian's educational qualifications include multiple certifications in workplace training and ITIL, along with an Advanced Diploma in eBusiness and Technical Support.
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