Joanne Cross is a Lead Service Delivery Manager at Fujitsu Services, where they manage service delivery for major clients in the financial sector. With a background as an Insurance Agent at Direct Line Group from 1993 to 2000, Joanne developed strong leadership and interpersonal skills. Currently, they focus on maintaining high service levels, managing customer relationships, and driving customer satisfaction within Fujitsu Services. Joanne is known for their tenacity, methodical approach, and a strong awareness of commercial dynamics.
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