Joe Pakai is a Service Delivery Manager at Fujitsu New Zealand, with over 20 years of experience in the IT and Telecommunications industry across Europe and Aotearoa New Zealand. Joe has held various roles in account management, service management, and service delivery, gaining expertise in the end-to-end IT service lifecycle. Their proactive approach emphasizes relationship management and customer satisfaction, leading to exceptional client retention and achievements of targets. Joe also has a strong background in supporting Banking, Enterprise, and Government clients, with skills in ITIL and Agile methodologies.
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