Kennya Monge is an experienced Service Delivery Manager specialized in Amazon Connect solutions, currently overseeing a team of 10 professionals across Costa Rica, Portugal, and the Philippines. With a strong background in leading global teams, Kennya manages the full service delivery lifecycle, focusing on high-quality customer service and operational efficiency. Previously, they held positions in various roles, including Senior AWS Specialist and Information Technology Specialist, and earned certifications in ITIL and CCNA. Passionate about cloud technologies, Kennya continually seeks innovative ways to enhance service delivery and team growth.
This person is not in the org chart
This person is not in any teams
This person is not in any offices