Laura N. is a Service Architect with 25 years of experience across various industries including safety-critical environments, finance, and software development. They specialize in project and program management, business analysis, and user experience, coordinating cross-functional teams and managing stakeholder relationships. Laura has a Master's degree in Information Processing and the Man-Machine Interface, as well as a Bachelor's degree in Psychology. They hold several certifications, including PRINCE2, ITIL4, and a BCS certificate in Business Analysis Practice.
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