Michael Coils is a seasoned IT professional with over 16 years of experience in IT Service Management, currently serving as a Principal Consultant at Fujitsu Technology Solutions since 2011. Previously, they held the position of Senior Consultant at Siemens Business Services, where they focused on ITIL consulting and implementation. Prior to that, Michael worked as an Area Service Manager, overseeing maintenance and service for various systems. Michael's educational background includes training as an electrician in the coal mining industry in Great Britain.
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