Mike Headd is a Principal Domain Architect specializing in Service Management, dedicated to delivering exceptional service in complex environments. With extensive experience in both the private and public sectors, Mike has held numerous roles, including Help Desk Service Delivery Manager and Senior Service Delivery Manager. They possess a strong background in IT that includes project management, service design, and operations management. Mike is known for their analytical and thorough approach, earning respect from stakeholders at all levels throughout their career.
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