Nigel Murphy

Nigel Murphy is a Principal Service Transformation Consultant at Fujitsu, where they focus on delivering transformative change within service management. With a career spanning over two decades, Nigel has held various roles, including Service Transformation Manager at Celesio AG and Lead Incident Manager at T-Systems, managing major incidents for high-profile clients. They are an ITIL 4 Contributor and author of "A Guide to Lean," showcasing their expertise in service architecture, digital transformation, and continual improvement. Nigel's educational background includes a degree in International Relations and Politics from the University of Wales, Aberystwyth.