Pascal Langen is a Senior ITSM Consultant at Fujitsu Belgium, bringing over 29 years of experience in IT support and system integration. Previously, Pascal worked as a Help Desk Agent and CMDB Manager at Siemens, where they developed an RPA to automate data corrections in SAP. At Fujitsu, they have served as a Senior ServiceNow Consultant, implementing ITIL processes and translating business requirements into technical solutions. Currently, Pascal continues to contribute to the field as a Senior Process Consultant at Fujitsu.
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