Ragothaman R

Ragothaman R currently serves as Team Manager at Fujitsu, where responsibilities include assisting in the monitoring and performance evaluation of the service desk team, ensuring service levels meet contractual obligations, and tracking incidents according to SLAs. Previously, Ragothaman worked as a Senior Product Support Specialist at Radware Bot Manager, focusing on client communications and product demonstrations. As a Senior Engineer at GAVS Technologies, Ragothaman managed incidents and handled client support requests, with a background in Active Directory and Exchange Servers. Early career experience includes roles as a Research Engineer and Technical Support Associate at Sutherland, emphasizing IT Service Management and technical support for McAfee products. Ragothaman R holds a Bachelor of Engineering degree in Computer Engineering Technology/Technician from C K College of Engineering & Technology.