Regina Ferraz is a seasoned professional in the Information Technology sector, specializing in operational service management across various industries including banking, insurance, telecommunications, retail, public service, healthcare, and cement. Regina has held significant roles such as Service Delivery Manager Operational at Fujitsu and DXC Technology, where they oversaw projects, managed key performance indicators, and coordinated technical services. With earlier experience at companies like Fujitsu Siemens Computers ITPS and Compaq Computer Corporation, Regina has developed a robust expertise in service coordination and technical support. Currently, Regina continues to serve as a Service Delivery Manager Operational at Fujitsu, focusing on enhancing service quality and client satisfaction.
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