Rubén Serrano Cano

Ru B. is a skilled CRM Business Analyst at Otis Elevator Co. with extensive experience in project management and data analysis within various organizations. Proficient in CRM Dynamics services, Azure DevOps, SQL, and PowerBI, Ru excels at liaising between stakeholders and technical teams to ensure effective project lifecycles. Previous roles include an intern at Valyant AI, where Ru contributed to system testing and data visualizations, and as an eCommerce Business Analyst for PetsGlory, focusing on marketing strategies and user experience. Additionally, Ru served as a Volunteer External Communications Manager for Project Management Without Borders, overseeing marketing efforts, and worked as a Business Analyst at Pactic Media Concepts Pvt Ltd, where data-driven insights significantly boosted revenue. Ru holds a Master's degree in Management Information Systems from the University of Colorado Denver.