Shanta Halai

Shanta Halai has over two decades of experience in the IT service management sector, currently serving as the Head of Platform Service Management at Fujitsu since January 2004. Previous roles at Fujitsu include Problem & Service Improvement Manager, Service Manager, Lead Service Implementation Manager, and Solution Integration Manager. From July 2014 to March 2021, Shanta worked as a Service Delivery Manager on the Home Retail Group account at Service Delivery. Earlier in the career, Shanta held the position of Technical Support Specialist at ICL from 1990 to 2004.