Shoaib Mohammed

Shoaib Mohammed possesses extensive experience in information technology support, having held various roles across multiple companies such as ITFM Services Pty Ltd, Amazon, Fujitsu, and Santos Ltd, where responsibilities included troubleshooting hardware and software issues, providing technical support, and managing IT service requests. Noteworthy positions include serving as a Chief Technology Officer at Octabyte and a Senior Service Desk Analyst for the NSW Department of Communities and Justice. Educational qualifications include a Bachelor's Degree in Information Technology from Jawaharlal Nehru Technological University, a Diploma in Project Management from Global Training Academy, and a Master's Degree in Information Technology with a focus on Network Security from CQUniversity. Shoaib's diverse skill set encompasses IT field support, customer service, and project management, contributing to effective technical solutions and customer satisfaction.