Steve Bansal

Steve Bansal is a Business and Applications Senior Service Delivery Manager at Fujitsu, where they have been an integral part of the senior management team for one of the company's largest private sector client accounts. Since joining Fujitsu in 2010, they have held roles including Problem Manager and Lead Problem and Major Incident Manager, focusing on service delivery and operational excellence. In their current role, Steve is responsible for ensuring service delivery meets contractual schedules and Service Level Targets, while managing a team of over 120 individuals and driving service improvement initiatives.