Stuart Schon

Stuart Schon is an experienced manager of ITSM systems currently working at Fujitsu Australia Limited as a Manager for Service Desk Systems. With a background in architecture and analysis at KAZ Group Pty Ltd from 1999 to 2008, they have developed a wide exposure to the systems and infrastructure necessary for superior ITSM support. Their roles at Fujitsu Australia included Team Leader for both Service Desk Systems and Remedy, reflecting their extensive expertise in the field, particularly with tools such as BMC Remedy, CA Service Desk Manager, and ServiceNow. Stuart earned a Master's degree in IT Management from the University of Technology, Sydney, and a Bachelor's degree in Computer Science from the University of Otago.