Kylie Hackett is an experienced professional with a strong background in operations and project coordination. Currently serving as Operations Support Manager at Fulcrum Group since October 2021, Kylie leads teams of Project Coordinators and technical designers, focusing on enhancing customer satisfaction and team collaboration throughout the pre-construction and delivery processes. Previously, Kylie held various roles at Experian from May 2014 to October 2021, including Delivery Coordinator, where resource management and stakeholder engagement were key responsibilities, and Delivery Analyst, providing comprehensive project lifecycle support. Kylie also demonstrated leadership skills as a Team Leader, managing a team of 30 agents in a Technical Support environment and facilitating training initiatives.
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