Eric Jones has extensive experience in the field of training and learning, currently serving as Customer Learning Experience Lead at Fullbay since September 2025. Prior to this role, Eric worked at Alight Solutions as a Learning Specialist from May 2021 to February 2025. Previous positions include Training Manager at DISH Network from June 2018 to November 2020, as well as various training roles at DISH Network from November 2006 to January 2009, which encompassed On-The-Job Trainer, In-Home Services Trainer, and Customer Experience Trainer.
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