FullScope IT provides managed IT support to clients in diverse industries across the country following a Managed Service Provider (MSP) model. 

Information Technology

FullScope IT

FullScope IT's headquarters in Annapolis, MD, United States

Bill Osborne

Tracy Perry

Dan Wolk

Ryan Gregg

Ruth Priest

Matt Drost

Seth Gersuk

Ryan Ittel

The Technical Services Team at FullScope IT is responsible for delivering specialized IT support and solutions to clients by ensuring the optimal performance of their technology infrastructure. This team of skilled engineers diagnoses and resolves technical issues, implements system upgrades, and provides proactive maintenance to enhance client operations, all while maintaining high levels of customer satisfaction.

Technical Services Team

The Leadership Team at FullScope IT is responsible for setting the strategic direction of the company, driving innovation in IT service delivery, and ensuring financial health and operational efficiency. By leveraging their diverse expertise in technology, finance, operations, and overall management, they coordinate initiatives that enhance client satisfaction and foster growth across the managed IT services landscape.

Leadership Team

The Customer Support Team at FullScope IT is dedicated to ensuring client satisfaction by providing timely assistance and resolutions for IT-related inquiries. Comprising Customer Service Representatives and a Service Manager, the team serves as the primary point of contact for clients, addressing their needs, managing support requests, and facilitating communication between clients and technical teams. Additionally, the Sales Representative collaborates with the team to identify upsell opportunities and enhance overall service delivery.

Customer Support Team

The Engineering Team at FullScope IT is responsible for designing, implementing, and maintaining IT infrastructure solutions tailored to client needs. They collaborate closely with project managers and clients to ensure seamless execution of projects, while also handling installation and maintenance of cabling and facilities to support robust IT operations. Through their technical expertise, the team ensures high-quality service delivery and operational efficiency across diverse client environments.

Engineering Team

This department provides assistance and solutions to customer inquiries and technical issues.

FullScope IT

Org chart

Teams

Technical Services Team

Leadership Team

Customer Support Team

Engineering Team

Customer Support

Offices

FullScope IT

Org chart

Teams

Technical Services Team

Leadership Team

Customer Support Team

Engineering Team

Customer Support

Offices

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