Ana Hamerski is a skilled professional currently working at Fullscript as a Chatbot Trainer & Designer, where responsibilities include monitoring key performance indicators and conducting maintenance on chatbots for improved accuracy. Previously, Ana served as a Customer Success Specialist at Fullscript, effectively optimizing customer support processes for over 2 million clients. Ana's background encompasses a variety of roles, including Veterinary Technician at Carleton Veterinary Services, Customer Success Specialist and Administrative Assistant at Ottawa Valley Meats, and experience in research and veterinary assistance from various institutions. Ana holds a Master's degree in Food Science and Technology from Universidade Estadual de Campinas, as well as a degree in Veterinary Medicine from the Federal University of Rio Grande do Sul.
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