Rachel Thompson

Rachel Thompson is a Customer Success Specialist at Fullscript since March 2023, bringing a diverse background in customer service and management. Previously, Rachel served as a Medical Laboratory Assistant at Valley Medical Laboratories from October 2020 to February 2023. Rachel's earlier experience includes a role as a Merchandise Store Manager at The TJX Companies, Inc., where an industry-leading customer experience culture was established, and a significant focus was placed on team productivity and financial performance. At Nordstrom, from October 2014 to March 2018, Rachel managed the Shoe Department, enhancing performance metrics in various operational areas and overseeing a substantial team. Rachel's career began at Safeway, where multiple roles culminated in the position of Starbucks Manager. Rachel holds education credentials from Thompson Rivers University, completed between 2020 and 2021.