John Jo is an experienced Information Technology professional currently serving as an Information Technology Engineer at FullStory since February 2021. Previously, John held various roles at Ionic Security, including Technical Account Manager, Jr. System Administrator, and Support Engineer, where responsibilities encompassed managing external support portals, delivering custom solutions, and enhancing customer success metrics. John's background also includes service in the Army National Guard as a Human Intelligence Collector with a Top Secret Security Clearance. John earned an Associate's Degree in Information Technology from Georgia Southern University between 2012 and 2014.
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