Jam H.

Jam H. is a seasoned professional in fraud operations and collections, currently serving as a Senior Manager at Fundbox since June 2022, where responsibilities include leading a team of fraud investigators and defining key performance indicators to enhance fraud risk management and operational efficiency. Prior to this role, Jam held positions at Goldman Sachs from February 2020 to June 2022, focusing on managing fraud operations and enhancing detection processes, as well as serving as a Fraud Specialist. Jam's experience at Comerica Bank from March 2015 to February 2020 includes roles as Card Services and Investigation Lead, Retail Personal Banker II, and Customer Service Representative, contributing to banking operations, training initiatives, and customer service excellence. Jam holds an Associate's degree in Liberal Arts and Sciences from Washtenaw Community College.